Refund policy

Return and Refund Policy

Last updated: October 17, 2026

At Stylevora Cart, customer satisfaction is important to us. We want you to feel confident when shopping with us. If you experience any issues with your order, please review our return and refund policy below.

1. Return Eligibility

You may request a return if:

  • You received a damaged or defective product.

  • You received the wrong item.

  • Your product is significantly different from its description.

To be eligible for a return, items must generally be unused, in their original condition, and accompanied by proof of purchase, unless the item is defective or incorrect.

Please contact us within 7 days of receiving your order to request a return.

2. Items That Cannot Be Returned

For hygiene, safety, or other legitimate reasons, certain items may not be eligible for return, including:

  • Personal care and hygiene products that have been opened or used.

  • Perishable goods.

  • Customized or personalized products.

  • Gift cards and final-sale items, where permitted by applicable law.

Defective, incorrect, or legally returnable items will be handled in accordance with applicable consumer protection laws.

3. How to Request a Return

To request a return:

  1. Contact our customer support team with your order number.

  2. Explain the reason for your return.

  3. Provide photographs if your item arrived damaged, defective, or incorrect.

  4. Wait for our instructions before sending any item back.

Please do not return products without receiving return instructions from our team.

4. Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method where possible. Processing times may vary depending on your payment provider or bank.

If a refund cannot be issued to the original payment method, we will contact you to arrange an appropriate alternative.

5. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include your order number and clear photographs.

After reviewing your request, we will work with you to arrange an appropriate resolution, which may include a replacement, refund, or another remedy required by applicable law.

6. Exchanges

If you would like to exchange an item, please contact us first. Exchanges depend on product availability and eligibility.

If an exchange is unavailable, we will discuss the available alternatives with you.

7. Shipping Costs

Return shipping costs depend on the reason for the return and applicable law.

If the return is due to an error on our part or a defective product, Stylevora Cart will arrange an appropriate solution, including return shipping where required.

For other eligible returns, the customer may be responsible for return shipping costs, where permitted by law.

Original shipping charges may be non-refundable unless otherwise required by law.

8. Order Cancellations

If you need to cancel an order, please contact us as soon as possible. Cancellation requests cannot always be accepted once an order has been processed or shipped.

If your cancellation is approved, any applicable refund will be processed in accordance with this policy and applicable law.

9. Late or Missing Refunds

If you have not received your approved refund:

  • Check your bank account or payment provider.

  • Contact your bank, as processing may take additional time.

  • Contact our support team if the refund remains outstanding.

10. Contact Us

For questions about returns, refunds, or exchanges, please contact us using the contact information provided on our website.

Store Name: Stylevora Cart

Email: [faizanx349@gmail.com]

Business Address: [Insert your business address, if applicable]

We appreciate your trust in Stylevora Cart and will do our best to resolve your concerns fairly and promptly.

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